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CCBC operates the Coordinated Entry process for the newly formed “Bristol County Continuum of Care” (BCCC), a merged Continuum of Care (CoC) between the former Bristol County/Attleboro/Taunton Continuum of Care and the New Bedford Continuum of Care.

If you are experiencing homelessness or are threatened with homelessness, please contact our Coordinated Entry team at 508-501-0900 or by email at ce@comcounseling.org to learn more about your options and whether you might be eligible for permanent supportive housing or other resources. For more information about the CoC’s resources, please go to the BCCC website at https://www.bristolcountycoc.com/.

For emergency shelter individuals should contact their local shelter:

  • Bristol County individual (other than New Bedford and Fall River) seeking shelter contact: Samaritan House – 508-824-6497
  • New Bedford individual residents seeking shelter contact: SR Rose House (for men) – 508-997-3202; Grace House (for women) – 774-629-9743
  • Fall River individual residents seeking shelter contact: First Step Inn (both men & women) – 508-679-8001
  • Brockton individual residents seeking shelter contact: Mainspring Brockton (men & women) 508-587-5441; Father Bill's Place Quincy (men & women)– 617-770-3314

Families should contact the Massachusetts Executive Office of Housing & Livable Communities at 866-584-0653, Monday - Friday 8am - 5pm.


The Bristol County Continuum of Care

The Bristol County continuum of Care is overseen by the City of New Bedford’s Office of Housing & Community Development (OHCD), it’s Collaborative Applicant and HMIS Lead. They provide information about resources, news and opportunities through the CoC website at https://www.bristolcountycoc.com. If you wish to find out more or have any questions about the CoC, please contact:

Jennifer Clarke, AICP
Deputy Director
City of New Bedford’s Office of Housing & Community Development
508-979-1500
Jennifer.Clarke@newbedford-ma.gov

Previously Submitted Documents to the U.S. Department of Housing & Urban Development (HUD):

"Housing is absolutely essential to human flourishing. Without stable shelter it all falls apart." - Matthew Desmond

CCBC offers Supported Housing Services through a variety of programs that seek to assist in the recovery of persons struggling with chronic disabilities and/or substance use disorder who are experiencing homelessness. Each program provides housing, care coordination, and access to integrated mental health/substance use treatment.

Services available:
  • Daily living skills
  • Leisure time programming
  • Budgeting
  • Psychiatric evaluation
  • Medication monitoring
  • Entitlement procurement
  • On-site crisis management
  • Coordination of medical/psychiatric services
  • Rent subsidy
  • Assistance in furnishing
  • Help in finding an apartment

Isn't that nice when you realize you can change but you need help... I'm back to being the man my mother would want me to be.

- Teddy, a CCBC client

One of the biggest gifts in recovery for me is having my family back in my life.

- Jeffrey, a CCBC client

CCBC's residential services seek to provide each client with a supportive environment that enables them to achieve stability and empowers them to renew pursuit of individual life goals. Our treatment approach stresses the ongoing process of recovery from both substance use and mental health issues.

Support services are individualized and detailed in a plan developed jointly by the client and program staff. In addition to staff support, there is a peer network in which clients help others in the program by utilizing their unique skills and resources. Residential services are integrated with other services provided by CCBC and other community providers. CCBC also provides financial assistance through rent subsidies and assistance with the purchase of furniture and household supplies.

Major goals for program clients typically include:
  • Obtaining and retaining permanent housing
  • Increasing vocational, functional, and social skills
  • Increasing income
  • Achieving greater self-determination

All referrals to CCBC's Supported Housing Programs come from the Coordinated Entry process. Please contact 508-884-8750 for Coordinated Entry or send an email to ce@comcounseling.org to refer clients to any programs listed below:

  • CSP-CHI Program

    (Taunton)

    The CSP-CHI Program (Community Support Program for Chronically Homeless Individuals Program) is a permanent housing program in Taunton for persons who are chronically homeless and are on MBHP or BMC for their health insurance. Many of the individuals referred to the CSP-CHI program have also been diagnosed with mental health and/or substance abuse disabilities. The program provides case management and permanent housing to individual adults.

  • Moving Forward II

    Moving Forward II serves 28 individuals who are experiencing homelessness and have a chronic disability in a permanent supported housing program. This project provides subsidies and case management to individuals throughout the Greater Attleboro and Taunton area leased by Community Counseling of Bristol County jointly with the client. The program provides outreach and case management services. Case Management staff work with residents during the daytime hours or on an emergency basis.

  • Homes With Heart

    Homes With Heart is a shared program with the Attleboro Area Interfaith Collaborative serving 14 individuals with a history of chronic homelessness and a documented disability which may be psychiatric, physical, or a co-occurring disorder. The program leases scattered site apartments in the Greater Attleboro and Taunton area that are accessible by public transportation. Homes with Heart provides housing first, and then will offer services and treatment to people in their homes or, if the client is able, at a local provider organization. Case Management staff work with residents during the daytime hours and or on an emergency basis.

The following program is funded by MassHealth:

  • MassHealth Flex Services

    MassHealth Flex Services provides housing assistance to those who qualify through a partnership with Steward Health Care Network Accountable Care Organization (ACO). Through Flex services CCBC assists with a variety of housing needs for those who are experiencing homelessness or at risk of homelessness including: start- up costs (first, last, security), assistance with locating housing and applying for subsidized housing waitlists, moving costs, storage fees, eviction defense mediation and case management, as well as nutritional assistance and some home modification assistance. Referrals come directly from the Steward Health Care Network.

The following programs are funded by the Bureau of Substance Addiction Services (BSAS) and require a referral based on specific criteria:

  • BSAS TH-SCM

    (Taunton)

    (BSAS)Transitional Housing with Supportive Case Management Program (TH-SCM) is a program which provides transitional housing and supportive case management services in a safe, stable living environment for up to 24 months for 12 adult men with a history of a substance use disorder. The program focuses on relapse prevention while supporting individuals to develop employment and long-term skills to live successfully in the community. For information and referrals to the Supportive Case Management with Transitional Housing call 508-884-8821.

  • The Bridge House and Robert Smith House COE-RRS

    The Bridge House Co-Occurring Residential Rehabilitation Services (COE RRS) serves 12 women and the Robert Smith House COE-RRS serves 12 men, ages 18-65, in various stages of recovery. The COE-RRS program is a 24-hour, safe structured environment, located in the community, which supports resident’s recovery from addiction and moderate to severe mental health conditions while reintegrating into the community and returning to social, vocational, employment, and, educational roles. The COE-RRS program provides scheduled, goal oriented clinical and recovery focused services in conjunction with psychiatry and medication management in a milieu environment to support stabilization and development of skills necessary to achieve recovery.

    Referrals to the COE-RRS program must meet the criteria for ASAM (America Society for Addiction Medicine) Level 3.1 Clinically Managed Low-Intensity Residential Services, Co-Occurring Enhanced. Services are covered by the individuals MassHealth or by BSAS. For information and referrals to the male and female COE-RRS program please contact 508-884-8816 or 508-884-8817.

    Bridge House Brochure
    Robert Smith House Brochure


If you are having an emergency, or have any thoughts of harming yourself, please call 911 or go directly to the nearest emergency room.

  • For referrals to the Supportive Case Management with Transitional Housing program call 508-884-8821 / Fax 508-884-8821
  • For referrals to Homes With Heart and Moving Forward II call 508-884-8750 or email ce@comcounseling.org
  • For referrals to the Bridge House (Woman) and Robert Smith House (Men) call 508-884-8816 or 508-884-8817
  • All other programs receive referrals from other designated providers

Documents and Downloads

Bridge House Brochure
Robert Smith House Brochure

Email us or use the form

info@comcounseling.org